Refund Policy

• Items must be returned within 30 days of delivery.

• Items must be unused, unworn, and in the original packaging.

• Proof of purchase (such as an order number or receipt) is required for all returns.

Certain items cannot be returned, including:

• Final sale items

• Gift cards

• Items damaged through normal wear and tear or misuse

To initiate a return:

• Email us at itservesu@gmail.com with your order number and reason for return.

• We will provide return instructions, including the return shipping address.

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• Once your return is received and inspected, we will notify you of the status of your refund.

• Approved refunds will be processed to your original method of payment within 5 - 6 business days.

• Shipping charges are non-refundable unless the return is due to a mistake on our part.

• Need a different item? Contact us at itservesu@gmail.com to arrange an exchange.

• Exchanges are subject to product availability.

• If you received a damaged, defective, or wrong item, please contact us immediately at [Insert Email] with a photo of the issue.

• We will gladly send a replacement at no additional cost.

• If you haven’t received a refund yet:

• First check your bank account again.

• Then contact your credit card company; it may take some time before your refund is officially posted.

• If you’ve done all of this and still have not received your refund, please contact us at itservesu@gmail.com.