Shipping Policy
1. Order Processing
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Orders are processed within 1 - 2 business days after payment is received.
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Orders are not processed, shipped, or delivered on weekends or holidays.
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You will receive a confirmation email once your order has been placed, and another when your order has been shipped.
2. Shipping Rates and Delivery Times
Shipping options and costs are calculated at checkout based on your location and chosen delivery method. Estimated delivery times:
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Standard Shipping: 5 - 7 business days
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Expedited Shipping: 3 - 4 business days
Please note: Delivery times are estimates and may vary due to external factors beyond our control (e.g., weather, carrier delays).
3. Domestic Shipping
We currently ship to addresses within United States.
4. Order Tracking
Once your order has shipped, you will receive an email with tracking information.
Please allow 24–48 hours for the tracking information to update.
5. Shipping Issues
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If your order shows as delivered but you have not received it, please contact your local postal carrier first.
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If your package is lost or damaged in transit, please email us at itservesu@gmail.com and we will do our best to assist you.
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Please ensure your shipping address is entered correctly. We are not responsible for orders shipped to incorrect addresses provided by the customer.